Thank you for shopping with LURANDOVIS. We appreciate your business and are committed to providing you with the highest quality products and service. If for any reason you are not completely satisfied with your purchase, we are here to help.
If you are not satisfied with your item, you have 30 calendar days from the date you received your order to initiate a return. To be eligible for a return, your item must be unused and in the same condition that you received it, including all original packaging.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear in your account due to processing times of your credit card company or bank.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If the item you purchased is defective or damaged, please contact us for an exchange. In the case of exchange, shipping costs will be covered by LURANDOVIS.
If you have any questions about our Refund Policy, please feel free to contact our customer service team at [email protected]. We are here to assist you and ensure that you have a positive shopping experience with LURANDOVIS.
Thank you for choosing LURANDOVIS!